Whether you make a genius bar reservation, visit an apple authorized service provider, or mail your device to us, youll get the expert help you need. From the list of devices choose the device that you want to book a genius bar appointment for. I feel like i used to be able to go on apples website and make a genius bar appointment even if it took them a few days to fit me in. Scheduling a genius bar appointment is a snap using the apple store app.
Tap it, and youll be taken to a menu in which youll need to pick your affected product. Apple is now requiring that all users booking a genius bar appointment online sign in with an apple id. Genius bar reservation and apple support options apple. However, what can you do if the device with your app on it is what you need help with. Genius bar reservation and apple support options apple uk. They added me to the back of the queue it was nearly closing time of the genius bar and saw me around 20ish minutes later. How to make a genius bar appointment using apple support. Apple changes the procedure to schedule a genius bar. Apples genius bar to get smarter with concierge report. Get your questions answered by an expert via phone, chat or email. This is because nearly all slots will have been taken, the rest are typically walk in appointments only, and a few.
When i go to the apple website for this and click on ipad, i get a giant popup with a lot of advice on things i. I had booked an appointment though which somehow managed to be logged as a introductions to iphones rather than an appointment to get my phone fixed. People are trained by an apple employee at the genius bar at the apple store in grand central terminal, on march 14, 20 in new york, new. Did you know you can book a genius bar appointment directly from your device using the apple store app, instead of apples web site. In this video we shall be taking a quick look at apples genius bar service, be sure to comment below if you have any questions. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apples website. What is the average wait time at an apple genius bar. You can book an appointment at the apple genius bar in two ways. On the day which youd like to go to the apple store, sometimes a few extra prebook slots are available just after midnight online. This saves you hours of travel and waiting time and leaves the store personnel free to help people that cant be helped any other way. Why cant you book a genius bar appoi apple community. Is there any secrets of booking an appointment to genius bar. How to avoid long waits at the genius bar before you get.
Apple shifts from genius bars to genius groves, hoping. From the moment you check in, so not including the wait time between asking for a walk in appointment and returning for it, youre typically seen in 515 minutes, no matter the store size. Apple has implemented a slight, but significant change to the way it books genius bar appointments online. I would like to make an appointment at the genius bar at the 5th avenue store. Make a genius bar reservation at your favourite apple store and get help from an apple expert. If you want to learn how to use your products, apple has other instore options. When you try to have a walkin appointment, you may wait for one or two hours. Boy oh boy, do i hear complaints about the wait time at apple genius bars. Updated apple store app doesnt let you reserve genius bar appointments anymore. Do you need an appointment to visit the apple genius bar. I typically perform the following series of checkups on the devices that i help manage before.
I checked in and the guy asked whats my concern, i just said battery, was standing over an hour and went to the other guy to follow up and was questioning me of i checked in, and i said yes. After you select which product, you will be taken to a screen where you can choose an available time for your appointment in increments of 15 minutes. Apple adds genius bar reservations to product support options. Try to make a reservation for the genius bar at your local apple store for a problem with your iphone, and youll now have to complete an important step. Users can book their appointment to apple using this method. Book an appointment at the genius bar at apple community.
How to contact apple support for your iphone, ipad, mac. Apple may provide or recommend responses as a possible solution based on the information provided. In addition to other innovations like roaming cashier service, the genius bar is what helps set apart apple stores apart from other computer retailers. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the time and date after choosing a nearby apple store. Do you have to book a genius bar appointment to get phone.
Make sure to make an appointment online and they have never let me down and i have never been charged. But, depending on where you live, you often have to wait days for the next open appointment time. A few days ago, apple integrated the procedure to schedule a genius bar appointment into its online support troubleshooting page. Heres how to book your next genius bar appointment at the apple store. Apple has recently changed how genius bar appointments are made. One theory was that apple made this move to prevent people from booking several appointments so no more would be. Updated apple store app doesnt let you reserve genius bar. To book a genius appointment, scroll down to genius bar. I just used microsofts version of the apple genius bar. With their new website layout its so hard to actually get an appointment i wanted to throw my mac out the window. People will soon be able to walk into the apple store, explain their issue and receive. After selecting genius bar, it will ask you which product you want to make an appointment for.
Apple shifts from genius bars to genius groves, hoping patrons linger. From setting up your device to recovering your apple id to replacing the screen, apple support has you covered. This site contains user submitted content, comments and opinions and is for informational purposes only. Answer a few questions and well connect you with the right expert, right away. In addition to the genius bar for hardware repairs, you have more immediate support options. A days work at the genius bar policy research associates. But they only give 30 days of phone support and then you have to get apple care plus.
Unfortunately these days, many genius appointments are taken up by people fiddling with things without knowing what or why, then needing help to undo their mess. Ron johnson, the former senior vice president for retail, has often referred to the genius bar as the heart and soul of our stores. There are many service providers that apple trusts with support. Make an appointment with an apple genius and get your apple. Apple stores to adjust genius bar appointments, set to. Book a genius bar appointment from your ios device. On sunday i had an appointment at the local genius bar to find out why my ipad is crashing. Been trying to make an appointment about my mbps screen at the genius bar at chatswood for the last week and continue to receive this message. So, i have just booked in my first ever appointment for a genius bar visit at my local apple store and the lead time is appalling the fault on my rmbp has been diagnosed in an online chat with an apple rep and all i need to do is drop it off. Has anyone made an apple genius bar appointment recently. Genius bar reservation and apple support options apple hk. Now make genius bar reservations up to 2 days in advance.
How can i avoid waiting hours for the apple genius bar. Same concern, battery doesnt hold long enough, i have to charge my phone at least 3x a day. If you have any problems with any of your apple devices, the genius bar is awesome. One of the geniuses approached me and asked me what the trouble is with my ipad, and i explained the problem. Occasionally at larger stores, like regent street where. The purpose is to avoid a genius bar visit if the problem can be solved by talking to support. Alternatively, access the genius bar section on, provide the necessary information regarding your location, select the option. They have opened scheduling up to two days in advance for guests and 14 days in advance for procare members. How do you make an appointment at the apple genius bar. Posted on september 30th, 20 by lysa myers depending upon how you look at it, signing up for a genius bar appointment online either got a little more convenient, or apple ids just inched a little closer to creepy big brotheresque omnipresence. Make a genius bar reservation at your favorite apple store and get help from an apple expert. Apple id now required for genius bar appointments the.
Last year, apple began requiring that users enter their apple id to set up an appointment, whereas any email address worked prior to that change. From the website you can select your nearest store and choose a suitable time and date right down to the exact 10 minutes that suit your needs. The employee checked me in on their iphone and told me to head to the far. For getting the right support, heres a genius idea. Apple is planning to make a number of changes at its retail stores ahead of the upcoming holiday season, which include adjustments to genius bar. But do bare in mind that appointments at the larger stores or those with a large footfall are often fully booked for a week from the day youre. I would like to make an appointment at the genius bar at. Remember, if you have a genius bar appointment to check in with a member of staff so they know youre there. Now folks wishing to make such an appointment must have a. Go to the apple genius bar and confirm that you have an appointment. I still rather book a genius bar appointment and have a person look at it even if it is software related. Go to the apple store directly is the best way to get an appointment from apple genius bar.
Preiphone, i could always get a same day genius appointment, now, its around a. From the website you can select your nearest store and choose a suitable time. Get your questions answered by an expert via phone, chat, email, or even twitter. Genius bar reservation and apple support options apple au. What do you think i should do, because apparantly they dont take bookings over the phone. I just used microsofts version of the apple genius bar and it was awesome. Why cant you book a genius bar appointment online anymore. Unfortunately, all reservations are currently booked.
The genius bar is where users who are having trouble with their ipods, iphones, itunes, or other apple products can get oneonone tech support from a trained specialist. If there is an apple store near you, its easy to schedule an appointment at the genius bar. If you have a hardware problem or tricky software issue, you may have to bring your mac, iphone, ipad, or apple watch to an apple store for diagnostics and possible repairs. More recently, enterprises have adopted the genius bar and have set up. Go to the apple store early before an appointment time. Once youve chosen the product youll be asked to select the type of issue youre having. Walk into apple retail store near to you and get an appointment. How to make an apple genius bar appointment lifewire. How to schedule a genius bar appointment via apples.
Apple genius bar appointment booking system and service. Apple id now required to set genius bar appointment online. The genius bar is a part of the apple companys store design that delivers onsite tech support for customers. Reservation au genius bar et options dassistance apple apple fr.
Never wait for a genius bar appointment again using the apple store app ios tip. Whether you make a genius bar reservation, visit an apple authorised service provider or send your device to us, youll get the expert help you need. The microsoft stores answer desk is like the apple store genius bar for windows. How to book an appointment at an apple store or genius bar. Previously, users could instead fill out a form with name, address and email in order to.
I took it to the genius bar and he first updated it to the latest version of itunes, that didnt work as wifi networks were still undetectable, so he then checked for water damage, when this was clear he just swapped it fr replacement. This article explains how you can make an apple genius bar appointment. Ive been watching two apple stores by me like a hawk for a genius bar appointment, been fully booked for 4 weeks. Make sure to make an appointment online and they have. You are being replaced by a treefilled genius grove, which. You will, however, still be able to make a genius bar appointment.
If you want to bypass that just describe the problem as one that is clearly hardware. Make a genius bar reservation or get help now with apple support. Book a genius bar appointment from your ios device cnet. Anonymous apple is becoming more prevalent, especially with the older less tech savvy crowd my 75yr old mother just asked for a macbook to add to her ipad and iphone collection. Get your questions answered by an expert via phone, chat, email. The genius bar is a tech support station located inside apples retail stores, the purpose of which is to provide conciergestyle support for customers of apple products. Sometimes, reading and chatting online isnt enough. Ive more than once gone to my local apple store cherry creek mall, in denver, but there are new ones opening in broomfield and then, a few months later, here in boulder, colorado, my own community, put my name in the queue, then had to stay within 20 feet of the bar while waiting 90.
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